Tony Mira, Chairman & Chief Executive Officer
Tony Mira founded a physician practice management company in 1979 and grew the company to become one of the largest in the country. Based on a vision of offering customizable solutions to healthcare organizations. In 2005, Mr. Mira founded the company now known as MiraMed Global Services.
Michael O'Boyle, President
Michael O’Boyle serves as President of MiraMed Global Services. As such, he oversees the strategic growth of the MiraMed Family of Companies. A seasoned senior executive in the healthcare industry, Mr. O’Boyle has experience as Chief Executive Officer, President, Chief Operating Officer, Chief Financial Officer and Operating Partner for esteemed companies such as Pamplona Capital Management, Parallon Business Solutions, UnitedHealth Networks (United Healthcare), the Cleveland Clinic, MedStar Health and others. O’Boyle’s varied experience in the healthcare industry, as well as his business credentials and financial acumen, make him well suited to lead MiraMed’s Family of Companies.
Sue Mira, Chief Operating Officer
Sue Mira serves as Chief Operating Officer for MiraMed Global Services. Ms. Mira has been an administrative director at MiraMed for over 20 years. She is responsible for operational performance, overseeing contract negotiations, developing business partnerships and building client relationships that provide strong foundation for the company.
Fred Fazio, Chief Financial Officer
Fred Fazio serves as Chief Financial Officer and oversees the financial and risk management strategies for MiraMed Global Services. Mr. Fazio has over 18 years of investment banking and private equity experience. Prior to joining MiraMed, Mr. Fazio served as Managing Director at Cantor Fitzgerald, where he was responsible for delivering investment banking services to Healthcare Information Technology clients. Prior to joining Cantor, Mr. Fazio was a Managing Director in the Healthcare group at Jefferies, where he was employed for 11 years. He previously served in the Private Equity group at New York Life Capital Partners. Mr. Fazio began his career in the Leveraged Finance group at Deutsche Bank.
Neda Ryan, In-House Compliance Counsel
Neda Ryan, Esq., serves as In-House Compliance Counsel with MiraMed Global Services. Ms. Ryan has experience in all areas of healthcare law, including healthcare transactional and corporate matters; healthcare litigation matters; providing counsel regarding compliance, fraud, abuse and reimbursement matters; and third party payer audit appeals. Prior to joining MiraMed, she devoted a portion of her practice to counseling physician group practices as well as healthcare billing and management companies on matters affecting their business practices. A graduate of the Michigan State University College of Law, Ryan is an accomplished speaker on various compliance-related topics aimed at corporate executives, physicians, physician groups, nurses, administrators, ambulatory surgery centers, and other facilities and healthcare professionals.
Stephanie Griffin, Chief Compliance Officer
Stephanie A. Griffin, RN, JD, CHC, serves as Chief Compliance Officer for MiraMed Global Services. Ms. Griffin works closely with senior executives and the Board to identify, propose and implement enhancements to the management and monitoring of risk, compliance and privacy protections. Ms. Griffin, an attorney and registered nurse (RN) with over 14 years of legal and compliance experience, is Certified in Healthcare Compliance® (CHC) by the Health Care Compliance Association® (HCCA). Her deep knowledge of fraud and abuse along with data privacy and security makes her a valuable asset to the MiraMed Family of Companies. Griffin’s previous experience with ConcertoHealth, as both Chief Clinical Operations Officer and Chief Compliance Officer & Privacy Officer, make her uniquely qualified to lead MiraMed’s corporate compliance program. Preceding positions with CommuniCare Family of Companies, LaVie Care Centers and Amerigroup demonstrate Griffin’s commitment to the successful exploration of healthcare trends, and adherence to guidelines, laws, and government regulations to minimize corporate risk and enhance safety and opportunity for all concerned.
Joe Miserendino, Senior Vice President of Sales
Joe Miserendino is Senior Vice President of Sales for MiraMed Global Services and as such oversees all sales and sales support functions. With more than 20 years of agency and health care industry experience, Mr. Miserendino provides enhanced revenue cycle management solutions and has been particularly successful with system conversions, AR clean ups, day one billing projects and purchase portfolio. Prior to joining MiraMed in 2005, Miserendino was Senior VP of Sales and VP of Operations for one of the world's largest provider of healthcare receivables management. In addition, Miserendino was Director of Business Development for two different publicly traded collection agencies. He is an active member of the Healthcare Financial Management Association and American Association of Healthcare Administrative Management.
Greg Fleckenstein, Senior Vice President of Business Relations
Greg Fleckenstein, MBA is the Senior Vice President of Business Relations for MiraMed Global Services and as such is responsible for strategic business development partnerships, technology and consulting company relationships, corporate accounts and large national health systems for the company. Fleckenstein has over 15 years’ experience serving healthcare technology and service organizations focused on the U.S. and international hospital markets. Prior to joining MiraMed Global Services, he served in various leadership positions in: sales, marketing, product management, business development and operations for several well-known, mid-sized technology/service providers and two large fortune 100 companies focused primarily on health information management and revenue cycle solutions. Mr. Fleckenstein holds a Masters of Business Administration from the University of North Carolina with a focus on international business management and is an active member of the Healthcare Financial Management Association (HFMA), the American Healthcare Information Management Association (AHIMA) and the Healthcare Information Management Systems Society (HIMSS).
Donna Perry, Vice President of Global Operations
Donna Perry, Vice President of Global Operations for MiraMed Global Services, has over 35 years’ experience in the healthcare industry. As such, she oversees the end-to-end Revenue Cycle Management process in the U.S. and off-shore operations. She is responsible for ongoing process improvements and innovative technology that increased both staff efficiencies and quality scores.
Amber Broadwater, Vice President of Client Services – Coding Division
Amber Broadwater MBA, RHIA, LHRM, Vice President of Client Services – Coding Division is responsible for Health Information Management (HIM), coding and auditing functions for MiraMed Global Services. For over a decade, Ms. Broadwater has held various positions throughout the revenue cycle continuum in administration, implementation, operations, product development, compliance and strategic planning for several of the largest healthcare companies in the industry. She has experience serving HHS, as a committee member on the Healthcare Technology Standards and Interoperability Framework, and is an ICD-11 contributor for the World Health Organization. With an Masters of Business Administration and Bachelors of Science in Health Information Management from Florida International University, Broadwater is accredited as a Registered Health Information Administrator (RHIA) from the American Health Information Management Association (AHIMA), a Licensed Health Risk Manager (LHRM) from University of Florida and certified as a Lean Six Sigma Black Belt by The Council for Six Sigma Certification.
Phil Solomon, Vice President of Marketing Strategy
Phil C. Solomon serves as Vice President of Marketing Strategy for MiraMed Global Services. As a senior leader, he is responsible for creating and executing sales and marketing strategies which drive new business development and client engagement for the company’s business process outsourcing and revenue cycle service lines. Mr. Solomon has over 25 years of experience consulting on a wide spectrum of healthcare initiatives for clinical and revenue cycle performance improvement. He has worked with many of the industry’s largest health systems developing executable strategies for revenue enhancement, expense reduction and clinical transformation. Mr. Solomon is a published author and featured speaker for the Healthcare Financial Management Association (HFMA), the American Health Information Management Association (AHIMA), National Association of Healthcare Access Management (NAHAM) and the Healthcare Information and Management Systems Society (HIMSS).
Joe Antonacci, Senior Vice President of Operations
Joe Antonacci is Senior Vice President of Operations for MiraMed Revenue Group and Virtual Recovery in Lombard, Illinois. In this key role, Antonacci oversees the first party customer billing, third party collection and benefits approval operations based at MMRG’s Lombard headquarters. With more than 25 years of collection agency, medical collection, BPO and call center-based customer care experience; Mr. Antonacci provides proven leadership in all facets of call center operations and management. During his career, Antonacci has consistently managed key clients to top performance levels. He has also designed, developed and delivered world class employee instruction in call centers around the globe during his extensive and successful career. Prior to joining MiraMed in 2012, Mr. Antonacci served as a Director at two of the account receivable management industry’s largest agencies as well as Vice President of Sales for a leading provider of collection and customer care solutions. Joe Antonacci’s extensive experience in operations, sales and employee development make him an ideal leader to meet both patient experience and revenue growth expectations for both Miramed Revenue Group and Virtual Recovery. Mr. Antonacci holds a Bachelor of Arts degree in English from William Paterson University and is an active member of the American Collectors’ Association.
Denise M. Nash, Senior Vice President of Compliance and Education
Dr. Nash, MD, CCS, CIM, serves as Senior Vice President of Compliance and Education for MiraMed Global Services and as such she handles all Compliance and Education needs including migration to ICD-10. She has more than 20 years’ experience in the healthcare industry. Dr. Nash has worked for CMS in hospital auditing and has expertise in negotiation and implementation of risk contracting for managed care plans. She has also worked with individuals as well as physician groups on utilization and PQRS management to improve financial performance for the risk-based contracts and Value Based Purchasing programs. Nash has past experience with episode of care data and patient management in the ACO environment. She has also worked with both hospitals and physician practices on the legal and financial aspects of adding new services to the respective facilities. Dr. Nash is a consultant on coding/compliance audits at physician practices, hospitals and has worked for insurance plans conducting second level appeals. Her past experience also included consulting for the Office of the Inspector General of New Hampshire in its Fraud and Abuse Division.
Sharon Hughes, Senior Vice President of Coding and Audit Services
Sharon Hughes, MBA, RHIA, CCS, Senior Vice President of Coding and Audit Services for MiraMed Global Services. Ms. Hughes provides supervision, allocation and management of coding and auditing resources. She develops and implements regular, effective education for compliance requirements, technical education and on-going training programs to ensure compliant and accurate coding of all accounts. Prior to joining MiraMed, Hughes served as a coding and compliance consultant to several large hospital systems throughout the country. Ms. Hughes holds a Masters of Business Administration degree from Louisiana State University, a Bachelor’s of Science degree in Health Information Management (HIM) from University of Louisiana at Lafayette and holds the title of Registered Health Information Administrator (RHIMA) and Certified Coding Specialist from the American Health Information Management Association (AHIMA).