MiraMed’s key tactical objectives of any client project implementation plan include a variation of phases depending on the size, complexity and timeline required for “go live.” Our implementation project management processes begin with a client onboarding questionnaire which gathers the specific background information of the client and any requisite requirements that will be needed throughout the implementation process and roll out of the project initiatives.
The onboarding questionnaire we use helps the project team build a transition plan that will mirror our client’s process as closely as possible. Clearly understanding a 360 degree overview of our client processes helps us identify key activities that will be needed for the project “kick off.”
Our project managers identify the tasks necessary in order to achieve the strategic objectives of the engagement. Our implementation plan includes:
- Client Data Gathering
- Action Steps
- Assign Responsibilities
- Prioritize Activities and Tasks
- Create a “Go Live” Timeline
- Continuous Monitoring of Progress
- Complete Implementation (Begin the live project and track Key Performance Indicators)
Having a well-articulated and proven implementation process ensures that any engagement we take on is implemented appropriately. Due to our custom implementation approaches, we have a reputation for “doing it right” the first time.