Patient balances that remain unpaid are subject to being written off as bad debt. In order to collect accounts that are written off, providers need to partner with a qualified bad debt collection agency. MiraMed is one of healthcare’s leading bad debt collection agencies because we deliver elevated performance and superior client service.
The dynamic nature and the complexity of managing healthcare revenue cycle activities offers providers a significant challenge even when sophisticated systems and leading edge collection tools are available. MiraMed has assisted healthcare providers collecting bad debt accounts for more than 30 years. We continually study industry trends to help develop the most successful collection programs that address changing patient demographics, regulatory compliance and rising inventories of written off accounts.
MiraMed understands bad debt collections and how to maximize performance. We have pioneered a consultative approach to collections where we treat every patient with dignity and respect. Our A+ rating with the Better Business Bureau is a testimony of our commitment to maintaining a compliant and customer-service oriented bad debt collection process. Our experience has taught us that this approach, combined with focused follow-up, consistently achieves the highest recovery rates for our clients.